Canteen Connect

Canteen Connect is a secure online community that is specifically designed for young people impacted by cancer aged 12-25. This community provides support for young people who are dealing with a family member’s cancer or their own diagnosis.

Young people can find discussions and connect with people who have similar cancer experiences to their own through discussion forums and private conversations. Canteen Connect also provides a list of online and in person events that give young people time out from the daily pressures of cancer, as well as the opportunity to meet other young people and learn new ways to cope with cancer.

Through Canteen Connect, young people can also access free Canteen counselling with a counsellor who understands.

A young person holding a phone, using canteen connect

A young person holding a phone, browsing canteen connect

A graphic of the chat user interface on canteen connect

A person who is using canteen connect, looking at the camera

A person holding their phone, using canteen connect

a young individual in their room browsing their phone

Canteen Connect FAQs

What is Canteen Connect?

Canteen Connect is a free, online community for young people aged 12–25 who are impacted by cancer – whether it’s their own diagnosis or that of a close family member. It’s a safe space to connect with others in similar situations, chat with a counsellor, join events, and access helpful resources.

Who can join Canteen Connect?

Canteen Connect is a community for young people facing cancer themselves or in their immediate family. Canteen Connect is for people between the ages of 12 and 25.

What features are available on Canteen Connect?

There’s something for everyone:

Join online and in-person events
Connect with others going through similar experiences
Chat with a counsellor
Explore blogs, discussion threads, and helpful content covering both cancer-related and everyday life topics

How can I access counselling through Canteen Connect?

Counselling access is available via the ‘CHAT TO A COUNSELLOR’ button. From here, you can chat to a counsellor online, email/phone a counsellor, or set up an appointment for a later date. The counselling service is free.

How do I create an account on Canteen Connect?

Creating an account is easy. Head to the Canteen Connect homepage and follow the prompts. If you’d prefer to use the app, download it here from the iOS App Store and here from the Google Play store and follow the prompts.

To access support, get in touch and we’ll look after the rest.

About Canteen

When cancer crashes into a young person’s world, Canteen is in their corner with whatever support they need. We provide individually tailored support to young people aged 12-25 and their parents.