Parent and Carer Counselling
Parent and Carer Counselling provides dedicated support for parents and carers of children and young people aged 0-25 who have been impacted by cancer. Delivered by qualified mental health professionals (counsellors, social workers and psychologists) using a coaching approach, sessions offer a supportive space to talk through the challenges of parenting through cancer, with support drawn from specialist practitioners across the Cancer Hub alliance.
Support is matched to your child’s age.
- For 0-15 years, coaching is delivered by Camp Quality, with a focus on your child’s wellbeing, strengthening family coping, and navigating the emotional impact of cancer on your family.
- For 12-25 years, coaching is delivered through Cancer Hub, offering a flexible, judgement-free space to explore what parenting looks like as your young person grows into adulthood. Sessions are available by phone or video, wherever you are, with translator support if needed.
There’s no set agenda. You might use sessions to talk through communication and behaviour changes, family dynamics, grief and loss, supporting your child’s independence, or your own goals as a parent. Some parents find one session enough; others continue for up to six as their needs evolve.
Delivered Australia-wide via telehealth (Microsoft Teams or phone), Monday to Saturday.
Refer to our information sheets for more: Parent coaching with Cancer Hub
Parent and Carer Counselling FAQs
Who is Parent and Carer Counselling for?
Parent and Carer Coaching is available to parents and carers of children and young people impacted by cancer.
- Parent and Carer Counselling supported by Camp Quality is for parents and carers of children under 15
- Cancer Hub also offers Parent and Carer Coaching for parents and carers of young people aged 12 to 25.
What can I talk about in sessions?
There’s no set agenda. Sessions are guided by what’s happening for you and your family at the time, and what you would find most helpful.
Some parents and carers come with a specific concern they want support with, while others use sessions as a space to reflect, explore options, build confidence, or navigate challenges as they arise. Your clinician will work alongside you to identify your priorities and develop practical strategies that fit your family’s circumstances.
How does Parent and Carer Counselling work?
Our approach is practical, flexible and focused on what will be most helpful for your family right now. Sessions are guided by your goals and may include emotional support, communication strategies, resources and practical ideas to strengthen family wellbeing.
Many parents and carers come with a specific question or challenge they want to work through. Others use sessions as a reflective space to consider what’s working well, identify next steps and build confidence in supporting their child or young person through cancer.
How are sessions delivered?
Sessions are available Australia-wide via telehealth and can be accessed from wherever you are. Appointments are offered by Microsoft Teams video call or phone, Monday to Saturday, making it easier to fit support into family life.
Who will I be working with?
Our Parent and Carer Counselling sessions are delivered by qualified mental health professionals, including:
- Social workers
- Counsellors
- Psychologists
All clinicians have experience supporting children, young people and families impacted by cancer.
How many sessions can I access?
Support is flexible and based on your family’s needs. Some parents and carers find that a single session provides the guidance they need, while others benefit from a series of up to six sessions. Your clinician will work with you to determine the most helpful level of support.
Can both parents or carers attend together?
Where appropriate, we may offer joint parent sessions for partners, co-parents or carers who would like support around shared parenting goals, family communication and supporting their child’s wellbeing.
These sessions focus on the impact of cancer on family life and helping parents work together in their parenting role. They are not relationship counselling.
If your needs would be better supported through relationship counselling, family therapy, practical support, financial assistance, specific bereavement services, or more intensive community-based support, we will connect you with other services. Depending on your circumstances, we may also recommend individual parent sessions rather than joint sessions.
Do you provide relationship counselling or family therapy?
No. Parent and Carer Counselling focuses on helping you support your child or young person and navigate the impact of cancer on family life.
While we take a family-focused approach and may offer joint parent sessions, we do not provide relationship counselling, couples counselling or family therapy.
If these services would be more appropriate for your needs, Cancer Hub can discuss referral options and connect you with specialist services, such as:
- Relationships Australia for relationship counselling, couples counselling and family therapy
- Penthos for specialised relationship support relating to grief and loss for bereaved parents
- Other local health, wellbeing and community services that best match your circumstances
Our goal is to ensure you receive the right support for your needs while continuing to support you in your parenting role.
Do you work with other Cancer Hub services?
Yes. Parent and Carer Counselling is part of Cancer Hub’s broader support system. Where appropriate, your clinician may work alongside Cancer Hub’s Navigation Team to help ensure continuity of care, connect you with additional services and resources, and support your family’s changing needs over time. We also work alongside the Redkite team, who provide counselling for children and parents who have a family member under 18 years experiencing cancer.
We also work closely with other cancer-specific organisations and community services across Australia to help families access the support that best meets their needs.
Do I need a referral?
No referral is required. You can contact us directly and we’ll help you find the support that’s right for your family.
Discover our other cancer services and resources
Counselling and Individual Support
Canteen counsellors provide specialised support through online or face-to-face sessions, helping young people cope with cancer’s impact.
Grief and Bereavement Support
Redkite offers a safe space to talk about grief, overwhelming emotions, other people’s expectations or whatever matters most to you. We are here to support you in the way you need, when you’re ready.
Book Club
We have books for children, teens and adults, covering a range of topics to help throughout the cancer experience. Borrow for free for as long as you like!
Kids’ Guide to Cancer
Kids’ Guide to Cancer is a valuable tool for parents to help answer the most common questions children have about cancer in a safe, interactive and educational way.
Canteen Connect
A secure online community where 12-25 year-olds can connect with other young people impacted by cancer, check out events and chat to a counsellor.
How to manage both cancer and friendships
Cancer can test friendships, leading to gains and losses. Communicate openly and lean on supportive friends during this time.
Cancer Education Program
The Camp Quality Puppets visit primary and preschools across Australia delivering education that dispels cancer myths and creates an inclusive community for kids impacted by cancer.
Can I work while having chemotherapy or other treatments
Returning to work after cancer can boost confidence and independence. Prepare by knowing your limits and adjusting your routine.
Supporting your partner when they have cancer
Being the partner of someone who has cancer isn’t easy – it can be scary and confusing.
Tips for keeping the family connected during cancer
A child’s cancer diagnosis can disrupt the family in many ways. Here are some ideas to help keep your family connected during these challenging times.















