Financial Assistance

The financial assistance is available for families experiencing childhood cancer. If you are not sure if you are eligible, contact our team on 1800 431 312 

The financial assistance program covers things like groceries, household bills, rent, mortgage, petrol, car expenses, or phone expenses.

Families can get in contact with the Cancer Hub team via the form here or call us on 1800 431 312

Funds can be accessed from the time of diagnosis until 12 months after the treatment ends.

Yes, there are varying levels of support which depend on the cancer diagnosis that a family is facing. We will support families in finding the right financial support for their needs.

Financial Assistance (Redkite), accessed through Cancer Hub, helps families impacted by cancer pay for essentials like fuel, groceries, electricity, school costs, parking at hospital, and household bills. It is paid as direct support, not a loan, and is available to families where a child or young person has cancer.

On top of charity assistance, Centrelink offers payments that may apply depending on your situation. The most relevant ones for families dealing with cancer are JobSeeker Payment with a medical exemption (if a parent cannot work due to illness), Disability Support Pension, Carer Payment and Carer Allowance (for the person providing care), Family Tax Benefit adjustments, and Youth Allowance for young people 16 and over. The Centrelink guides linked from each audience page break down what applies and how to apply.

When cancer is affecting income at the same time treatment costs are climbing, bills can stack up quickly. The most useful first step is letting Cancer Hub’s intake team work through your situation with you, so you are not chasing every option separately while trying to manage treatment.

Call 1800 431 312 or visit our support page to see how you can get in touch..

Yes. Through Cancer Hub, families impacted by a child or young person’s cancer can access Financial Assistance (Redkite), which is paid as direct support for essential costs rather than as a loan. Typical uses include fuel for hospital trips, groceries, electricity, school costs, hospital parking, and household bills during treatment.

Eligibility, what is covered, and how the payment works are handled through the Cancer Hub intake process, which is faster than applying to multiple organisations separately. Centrelink also offers payments that operate alongside charity assistance, including JobSeeker Payment with medical exemption, Disability Support Pension, Carer Payment and Carer Allowance, and Family Tax Benefit. See the Centrelink guide for parents and carers and the Centrelink guide for young people for details.

When cancer affects a family’s finances, getting clear on what is available is the part most people get stuck on. The intake team carries that for you.

Call 1800 431 312 or visit our support page to see how you can get in touch.

A combination of charity assistance for essentials and Centrelink payments for income support.

Financial Assistance (Redkite) pays for essentials like fuel, groceries, electricity, school costs, hospital parking and household bills when cancer is affecting a family’s income or running up unexpected costs. On the Centrelink side, families dealing with cancer may be eligible for JobSeeker Payment with a medical exemption (if the parent with cancer cannot work), Disability Support Pension, Carer Payment (income support for the partner or family member providing care), Carer Allowance (a supplementary fortnightly payment), Family Tax Benefit adjustments, Youth Allowance for young people aged 16 to 24, and Crisis Payment in severe financial hardship.

The most useful starting point is one call to Cancer Hub. The intake team works through your situation, identifies what you qualify for on both the charity and government side, and helps you set up the right combination. Cancer is a lot to manage on its own. Navigating financial support should not also fall to you.

Call 1800 431 312 or visit our support page to see how you can get in touch.